SANTA CATALINA, A ROYAL HIDEAWAY HOTEL

Facilities: The hotel was built in 1890. 203 rooms, including 37 junior suites, 18 suites and 141 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. A business centre with fax machine, projector and a flip chart and pens is available. Larger events can be organised with the help of the conference service.Optional fees: Fee for buffet breakfast: approximately EUR 27 to 30 for adults, and EUR 23 to 25 for children Self parking fee: EUR 20 per day Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Spa fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Pool access available from 10:30 AM to 5:30 PM. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve access to the hot springs, access to the public bathing facility, and access to the heated pool This property accepts credit cards and cash Onsite parties or group events are strictly prohibited Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.